Tickets can be rescheduled by clicking on the reschedule link in your confirmation email.
Hello,
Thank you for contacting SPYSCAPE.
We would be happy to help you reschedule your visit!
If you know the new date and time you would like to come in, you can follow the reschedule link in your original confirmation email to reschedule at your convenience.
If you need further assistance or encounter any issues, please reply to this email with your ticket order number, and the new date and time you would like to come in. We will change your reservation and send your new tickets to the email that the order was purchased under.
If you do not know when you would like to visit at the moment, just reply to this email when you have a date and time in mind.
You can see our full Ticketing Policy at https://spyscape.com/nyc/visit-info, and our full Purchase Terms at https://spyscape.com/purchase.
Please let us know if you have any questions!
Best,
SPYSCAPE